- email marketing
Our Privacy Policy
Your privacy is important to us. This policy outlines how TTNET collects, uses, and protects your personal information.
Privacy Policy
Effective Date: May 15, 2026
At TTNET, we value your privacy and are committed to protecting the integrity and security of your data. This Privacy Policy explains how we collect, use, store, and safeguard information when you use Sendrilla, our professional Email Service Provider (ESP) platform.
1. Who We Are
Our website address is: https://www.sendrilla.com.
Sendrilla is a dedicated Email Service Provider (ESP) designed to help businesses send, manage, automate, and track professional email campaigns securely and efficiently.
2. Information We Collect
Account Information: Name, email address, company details, and billing information used to create and manage your account.
Email Recipient Lists: Subscriber email addresses and related contact information uploaded by users for campaign delivery purposes.
Email Content: Email templates, campaign content, attachments, and sent message data required for delivery tracking and analytics.
Engagement Analytics: Open rates, click activity, bounce reports, unsubscribe activity, and delivery statistics generated through tracking technologies.
Technical & Usage Data: IP addresses, browser type, device information, and activity logs collected to improve platform performance and account security.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to manage secure login sessions, remember user preferences, and improve platform functionality.
Sendrilla also uses tracking pixels and link tracking technologies inside email campaigns to provide analytics such as email opens, clicks, and engagement reports.
4. How We Use Your Data
Deliver and route your email campaigns through our secure SMTP infrastructure.
Provide email analytics, tracking reports, and campaign performance insights.
Manage customer accounts, subscriptions, billing, and support requests.
Monitor system activity to maintain platform security and prevent abuse or spam.
Improve our services, features, deliverability systems, and user experience.
5. Data Sharing and Disclosure
Spam Prevention Services: Email content may pass through automated filtering systems to protect server reputation and maintain deliverability standards.
Service Providers: We may share limited data with trusted providers involved in payment processing, cloud hosting, analytics, or infrastructure management.
Legal Compliance: Information may be disclosed when required by law or necessary to protect our systems, users, or network infrastructure.
We do not sell, rent, or share your subscriber lists or campaign data for advertising purposes.
6. Anti-Spam Policy
Sendrilla maintains a strict anti-spam policy. Users are prohibited from sending unsolicited commercial emails or engaging in abusive email practices.
All email campaigns must comply with applicable international email regulations and include a visible unsubscribe mechanism in every message.
7. Data Security
Data transmitted through our platform is protected using secure encryption protocols.
Access controls, monitoring systems, and regular security reviews help safeguard stored information.
Our infrastructure is designed to protect account data, recipient lists, and campaign information against unauthorized access.
8. Data Retention
Subscriber Lists: Stored until deleted by the user or until the associated account is terminated.
Email Analytics Data: Open, click, and engagement statistics are generally retained for up to 12 months for reporting and performance analysis.
Account Records: Certain billing or legal records may be retained longer where required by law.
9. Your Rights
Access, update, export, or delete your personal and subscriber data at any time.
Request permanent deletion of your Sendrilla account and associated email records.
Manage your communication preferences and unsubscribe from non-essential emails.
10. Children’s Privacy
Sendrilla is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Policy Updates
We may update this Privacy Policy periodically to reflect changes to our services, technologies, or legal obligations. Updated versions will be posted on this page with a revised effective date.
12. Contact Information & Data Deletion
In accordance with Google Play Store requirements and international privacy regulations, users may request account deletion or contact us regarding privacy-related concerns using the details below:
Email: services@ttnetltd.com
Website: www.sendrilla.com